Office Policies

Insurance Policy

In-network PPO patients: Dr. Reinstadler now accepts Blue Cross, Blue Shield, United Health, Aetna, and Cigna patients! For those patients who are covered by insurance, we will be happy to bill on your behalf, whenever medically applicable, as long as we are a contracted provider with your insurance company. Medical necessity is up to the determination of your insurance provider. You, the patient, may be responsible for services even if the doctor is contracted with patient’s insurance company if the service is deemed not medically necessary by your insurance plan.

Out-of-network PPO patients: If your physician is not a contracted provider for your insurance company, we will collect payment at the end of your visit. We will provide an itemized claim form for you to submit to your insurance company for direct reimbursement. This process is simple and performed by most patients without any problems.

Medicare patients: We will continue to bill Medicare for you and Medicare will forward the claim to your supplemental insurance for processing.

Payment Policy

It is customary to pay for professional services when rendered unless arrangements have been made in advance. Effective January 2010, account balances which become 90 days past due will incur a monthly 1.5% finance charge until paid in full.

Please be prepared to pay a minimum new patient consultation fee on your initial visit. We can bill you for any additional office services rendered on that day. However, finance charges will apply on any unpaid balance over 90 days.

Please note that all cosmetic procedures must be paid in full when services are rendered.

For in-network PPO patients, co-payments and any remaining deductible amounts will be collected on the day of service. Co-insurance, as specified by your policy, will be billed through your insurance company.

Appointment Policy

If you are 15 minutes late for your appointment, we may ask you to reschedule
Please cancel appointments at least 24 hours in advance
If you do not cancel your appointment 24 hours in advance, you may be subject to a cancellation fee of $100